Contact Us

We're here to help! If you have questions, concerns or need assistance, don't hesitate to contact us.

Contact Information

📧 Support email:
xglobalcontact@gmail.com

🏢 Company:
Xglobal

Response Times

We are committed to responding to all requests within 24 to 48 business hours. Requests sent on weekends or holidays will be processed on the next business day.

To Contact Us Effectively

📦 Product Questions

If you have questions about content, features or product usage, send us an email with as much detail as possible.

💳 Purchase or Payment Issues

For questions related to payments, transactions or receipts, include your order number or the email address used during purchase.

🔄 Refund Requests

To request a refund, send us an email with your order number. Consult our Refund Policy for more details.

🔧 Technical Support

If you encounter download or product access issues, describe the problem in detail and include screenshots if possible.

💬 Other Questions

For any other request, don't hesitate to write to us. We will do our best to help you.

Tips for a Quick Response

Be specific: Describe your problem or question clearly and in detail
Include relevant information: Order number, purchase email address, screenshots
Check your spam folder: Our responses may sometimes be classified as spam
Use your purchase email address: This will help us find your order more quickly

Product Information

We offer educational digital products (PDF guides and online access) with a 60-day money-back guarantee.

Digistore24 Support

For specific questions related to payments, transactions or your Digistore24 account, you can also directly contact Digistore24 support:

Website: www.digistore24.com

Availability Hours

Our support team is available:

Monday - Friday: 9:00 AM - 6:00 PM (local time)
Weekends and holidays: Responses sent the next business day

We look forward to helping you!
Your satisfaction is our priority.

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